Shipping Policy – Effective Date: March 25, 2025

At PRIMETOPIS, we are committed to delivering your orders quickly and safely. This Shipping Policy outlines the terms and conditions for shipping our products to customers around the world.

1. Shipping Locations

We ship to both domestic and international destinations. Our shipping services cover a wide range of countries and regions, ensuring that customers globally can enjoy our premium men’s watches.

2. Order Processing

  • Once your order is placed and payment is confirmed, we aim to process and dispatch it within 1-2 business days.

  • Please note that orders are not processed on weekends or holidays. Orders placed on weekends or holidays will be processed the next business day.

3. Shipping Methods

We offer a variety of shipping methods to suit your preferences, including:

  • Standard Shipping: This is our most affordable option and typically takes 5-7 business days for domestic orders.

  • Express Shipping: This faster option usually delivers within 2-3 business days for domestic orders.

  • International Shipping: Delivery times vary based on your location, generally ranging from 7-15 business days.

Shipping costs are calculated at checkout based on your shipping destination and selected shipping method.

4. Shipping Costs

Shipping fees depend on the destination and the shipping method you choose. The cost of shipping will be displayed at checkout before you complete your purchase. For international orders, customs duties or taxes may apply and are the responsibility of the customer.

5. Shipping Confirmation and Tracking

Once your order has been shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this tracking number to monitor the status of your order as it makes its way to you.

Please note that it may take up to 24 hours for tracking information to update after shipment.

6. Delivery Times

Estimated delivery times vary depending on your location and the shipping method selected:

  • Domestic Deliveries (UK): 5-7 business days for standard shipping, 2-3 business days for express shipping.

  • International Deliveries: Typically 7-15 business days, depending on the destination country and shipping carrier.

Please allow additional time for any customs processing for international shipments.

7. Address Accuracy

It is crucial that the shipping address provided during checkout is accurate and complete. PRIMETOPIS is not responsible for any delays, misdeliveries, or lost packages due to incorrect or incomplete shipping information.

8. Shipping Delays

While we strive to ensure timely deliveries, some factors may cause delays, such as:

  • Severe weather conditions

  • Customs processing (for international orders)

  • Carrier issues

We are not responsible for delays caused by these or other circumstances outside our control. If there are significant delays with your order, please contact our customer service team, and we will assist you.

9. Lost or Damaged Packages

PRIMETOPIS is not liable for lost or damaged items once they have been shipped. However, if your order arrives damaged or is lost during shipping, please contact us immediately at contact@primetopis.com or call 070 6476 4690, and we will assist you in resolving the issue with the shipping carrier.

10. International Orders and Customs Duties

For international orders, please be aware that:

  • The recipient is responsible for any import duties, taxes, or customs fees that may be charged by the destination country.

  • Delivery times for international orders may vary depending on customs processing and local regulations.

11. Shipping Restrictions

In some cases, certain products may not be available for delivery to specific countries due to local regulations. If this is the case, you will be notified during the checkout process.

12. Contact Us

If you have any questions about shipping, delivery times, or any issues with your order, feel free to contact us: