Sales Policy – Effective Date: March 25, 2025

At PRIMETOPIS, we aim to offer high-quality men’s watches at competitive prices while providing exceptional customer service. Our sales policy outlines the terms and conditions under which we sell our products, ensuring a smooth and transparent shopping experience for all of our customers.

Product Availability

All products listed on our website are subject to availability. While we make every effort to ensure our inventory is up to date, in rare instances, a product may become unavailable after your purchase. If this occurs, we will contact you immediately to offer a suitable alternative, or we will process a full refund if you prefer.

Pricing

All prices displayed on our website are in GBP (Great British Pound) and include applicable taxes unless otherwise stated. We reserve the right to change prices without notice. However, once you complete a purchase, the price you are charged is the price listed at the time of your order.

Discounts and Promotions

From time to time, PRIMETOPIS may offer promotions, discounts, or special offers. These offers may have specific terms and conditions and are only valid for the duration of the promotion. Discount codes are typically applied at checkout, and only one discount code can be used per order unless otherwise specified. PRIMETOPIS reserves the right to cancel or modify promotional offers at any time.

Order Confirmation

Once you place an order with PRIMETOPIS, you will receive an order confirmation email with details of your purchase, including the items, quantities, prices, and delivery information. Please review this email carefully to ensure all the details are correct. If there are any issues with your order, please contact us immediately.

Payment Methods

PRIMETOPIS accepts various payment methods, including but not limited to:

  • Credit and debit cards (Visa, MasterCard, American Express, etc.)

  • PayPal

  • Other secure payment gateways as made available on our website

By providing payment information, you confirm that you are the authorized user of the credit card or payment method used to complete the transaction. Payments will be processed immediately, and your order will be confirmed once payment is successfully received.

Shipping and Delivery

Once your order is processed and payment is confirmed, we aim to ship it within 1-2 business days. Delivery times vary depending on your location, and shipping fees are calculated at checkout. We offer domestic and international shipping options, and we strive to ensure your order reaches you as quickly as possible.

Shipping costs and estimated delivery times will be displayed at checkout before you complete your purchase. Please ensure that your shipping details are correct, as we are not responsible for any delays or issues arising from incorrect information.

Order Cancellations

If you wish to cancel or modify your order, please contact us as soon as possible at contact@primetopis.com. We can only cancel or modify an order before it has been processed and shipped. Once an order has been shipped, it cannot be canceled, but you may initiate a return upon receiving the item, in accordance with our Return and Refund Policy.

Sales Tax

Sales tax will be applied to your order according to the applicable laws of your delivery address. If you are shopping internationally, please note that additional customs duties or taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer.

Product Warranty

PRIMETOPIS watches come with a warranty that covers any manufacturing defects or malfunctions. The length of the warranty may vary depending on the model of the watch. For more information about our warranty, please refer to the warranty section on our website or contact our customer service team.

Customer Support

Our customer support team is available to assist you with any questions or concerns regarding your order. We are here to help with product inquiries, payment issues, delivery questions, and returns or exchanges. Please contact us at: